Jacob Clemente

Jacob is a reporter for Charter, covering AI and work.

Recent Articles

How To Use ‘Weak Ties’ To Get Your Next Job

Iavor Bojinov, an associate professor of business administration at Harvard Business School, on the research on weak ties.

By Jacob Clemente

The Role of Unions in Training for AI at Scale

VC Roy Bahat on a new alliance between the American Federation of Teachers and AI companies including OpenAI aims at cracking some of the biggest challenges around training and AI implementation.

By Jacob Clemente

How to Be an Authentic Leader In the Age of AI

Advice on conveying authenticity in your communication in an AI-powered workplace.

By Jacob Clemente and Erin Grau

How Anthropic Uses Its Own Technology

A Q&A with Alex Albert, developer relations lead at Anthropic, about how the company uses its own tools, Claude.ai and Claude Code, internally.

By Jacob Clemente

Who does AI help the most?

Charter AI reporter Jacob Clemente takes stock of current research after an influential study was discredited.

By Jacob Clemente

How to Use ChatGPT Without Being Annoying

New norms for using genAI with colleagues to reduce annoyance and misunderstanding.

By Jacob Clemente and Kevin J. Delaney

An Exit Interview with Mastercard’s Chief People Officer 

The “decency quotient” and Mastercard’s outgoing chief people officer.

By Jacob Clemente

What to do Now About the Trump Tariff Shock

What every leader should be doing and telling workers.

By Jacob Clemente and Kevin J. Delaney

What AI Means for Career Ladders and Expertise

A Q&A with HBS professor Joseph Fuller on his research on what having expertise means for your professional prospects.

By Jacob Clemente

The Factors that Lead Workers to Adopt AI

Insights from Rebecca Hinds, head of the Work Innovation Lab at Asana, on recent Asana research.

By Jacob Clemente

Our four top tips for using AI

The ways that AI is actually useful during our workday, out of all of the AI tips we shared in 2024.

By Jacob Clemente

11 predictions for work and leadership in 2025

Predictions for AI, flexible work, meetings, and DEI from Nick Bloom, Edith Cooper, Brigid Schulte, Liz Shuler, and more.

By Jacob Clemente and Michelle Peng

What to Do About the AI Adoption Gender Gap

A Q&A with Solène Delecourt, an assistant professor at UC Berkeley’s Haas School of Business.

By Jacob Clemente

Why math is a core human skill even as AI handles more of it

A Q&A with Bilal Shah, CEO of learning and development benefits provider Guild.

By Jacob Clemente

The Case for a “Wait-and-See” Approach to AI

MIT’s Daron Acemoglu weighs in on AI’s future impact on jobs.

By Jacob Clemente

Why You Should Prepare to Share Desks with Your Colleagues

New research shows businesses plan to further reduce the number of dedicated desks, even as the contraction in office space appears to be slowing.

By Jacob Clemente

The Unexpected Impact of RTO Mandates on Senior Workers

A conversation with researcher David Van Dijcke on new findings that shed light on our new workplace landscape.

By Jacob Clemente

Why Workers Should Focus on “Durable Skills” Over “Perishable Skills”

The abilities that provide a strong foundation for keeping up with the quickly changing demands of work.

By Jacob Clemente

Charter 30: Erik Brynjolfsson

Our list of the leaders, thinkers, and innovators shaping the future of work.

By Jacob Clemente

Charter 30: Ethan Mollick

Our list of the leaders, thinkers, and innovators shaping the future of work.

By Jacob Clemente
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